Privacy policy

Bimble Privacy Policy

Last updated: June 2026

This Privacy Policy describes how Bimble ("we", "us", or "our") collects, uses, and protects your personal information when you visit bimbledogs.co.uk or make a purchase from us. Bimble is a small business based in Essex, United Kingdom.

1. What information we collect

When you visit our site or make a purchase, we collect:

  • Information you give us: your name, email address, postal address, phone number, and payment details when you place an order or sign up to our mailing list.
  • Information we collect automatically: your IP address, browser type, device information, pages visited, and items viewed via cookies and similar technologies.
  • Information from third parties: we may receive information from our payment processors and shipping partners to fulfil your order.

2. How we use your information

We use your information to:

  • Process and fulfil your orders, including arranging delivery
  • Send you order confirmations and shipping updates
  • Send marketing emails about new products and offers (only if you have opted in — you can unsubscribe at any time)
  • Respond to your enquiries and provide customer support
  • Improve our website and your shopping experience
  • Comply with our legal obligations

3. Legal basis for processing (UK GDPR)

We process your data based on: your consent (for marketing), the performance of a contract (for orders), our legitimate interests (for site improvement and fraud prevention), and our legal obligations (for tax and accounting records).

4. Who we share your information with

We share your information with trusted third parties who help us run our business, including: payment processors (Shopify Payments, PayPal), shipping partners (Royal Mail and couriers), email service providers, and analytics providers (Google Analytics). We never sell your personal information.

5. How long we keep your information

We retain your information for as long as needed to provide our services and as required by UK law (typically 6 years for accounting and tax records).

6. Your rights

Under UK GDPR you have the right to: access your data, correct inaccurate data, request deletion of your data, object to processing, request data portability, and withdraw consent at any time. To exercise any of these rights, email us at Bimble_@outlook.com.

7. Cookies

Our website uses cookies to remember your preferences, analyse traffic, and improve your experience. You can disable cookies in your browser settings.

8. Security

We use industry-standard security measures to protect your data. Payment information is encrypted and processed securely by our payment providers.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

10. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at Bimble_@outlook.com.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.